September 17, 2019

Jamie Flinchbaugh

As it turns out, often times, simply surfacing the problems can be sufficient.

The worst problems are those that we can’t see. Yet most training focuses on how to solve problems. This assumes that we know how to surface problems and are surfacing the right ones. No matter how good we get at solving problems, it doesn’t do any good if we’re not solving the right ones.


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